For everything built on the Microsoft stack.

One server runs many customers' websites, and the cost of the machine is shared between them. That is what makes it the cheapest way to put a site online, and why it suits personal sites, small businesses and anything that does not need a machine to itself.

When the application was written for it — ASP.NET, or anything that expects SQL Server. If your site is PHP, which covers WordPress and most content systems, Linux Web Hosting is the cheaper and more common choice.

It depends on the plan, and the figures on each card come straight from the platform rather than from a marketing page. Compare them above and pick the one that covers what you use.

Windows hosting is chosen for applications that need the Microsoft stack. If your site is PHP and nothing else requires Windows, the Linux platform is the one built for it.

On the plans that say so. Some of the plans above state a number of websites on the card — those host that many, each with its own domain, added from Plesk. The rest are single-domain. It is on the card either way, so compare before you buy rather than after.

On your own domain, yes, where the plan states it — the mailbox figure is one of the lines on the card, and it is not the same on every plan. Check it against the number of addresses you actually need.

No. Point a domain you already own at the hosting, or register one here so both renew together on one account.

Yes. Get in touch once the hosting is set up and we will help move the files, the database and the mail across, and tell you when to change the domain records.

Yes. It is not something you can do yourself from your account yet, so get in touch and we will move you up — said plainly here rather than leaving you to hunt for a button that does not exist.

No — not on Windows hosting. Plesk covers what you would reach for it: files, databases, scheduled tasks, mail and certificates. If you need a command line on the machine itself, that is a VPS or a dedicated server.

The platform takes its own copy on a five-day cycle and we can restore from it if you ask. Treat that as a safety net rather than as your backup: take your own from Plesk, on a schedule that matches how often your site changes.

Yes — the servers are scanned with ClamAV. It is not a substitute for keeping your application and its components patched, which is where most of the trouble on shared hosting actually starts.

No. A shared plan is for your own sites. Dividing one up and selling it on is what reseller hosting is for — and there is a Windows version of it, with your own packages and a Plesk login for each customer.

Yes — thirty days. If it is not what you expected, tell us inside the first month and you get your money back.

Us, from the contact page or from a ticket in your account. The answers to most of what comes up are written down in the support section first, including step-by-step guides with screenshots of the panel you will be looking at.